El Constante 124

I arrived late about 7pm. They left me a message with a code to get in. Party of 4 when it came time to sleeping the sleeper sofa was broken and unusable. I tried calling maintenance and nothing. Next morning after a bad night of sleeping i called an informed them of the situation. You would think i would be discounted or something but nothing. They did come and fix it. I spoke with 2 diffrent people and emailed and and no message response back. Was hoping for something anything was for the unpleasant night I was dissapointed

- Anonymous from San Antonio, Posted: 08/04/2019

We apologize for the damaged sleeper sofa and poor communication on our part. We'll do better going forward. Thank you for the feedback.

- Padre Escapes staff, Posted:

Upon entering the room immediate smell of fish never was able to get rid of it no matter how cold air conditioning was or how much I sprayed it always smell like fish also the Decour is very cheaply done with not pick this unit

- Anonymous from San Antonio, Posted: 07/29/2019

We apologize for this inconvenience. Smells are tough to get rid of but it should not have been left like that. We don't see that this was reported during your stay so please notify us of these type of things so we can be sure to address them while you are here. Thank you for the feedback.

- Padre Escapes staff, Posted:

Very good. No issues at all but the room was a little out dated.

- Tim C. from Ovilla, Posted: 06/18/2019

Thank you for the feedback, we're working with the owner on updating.

- Padre Escapes staff, Posted:

Ive stayed at El C. for many yrs w/ no complaints. However, this time, was one of the worst rooms Ive had anywhere (including budget hotels), especially when you are paying $200+ a night!Upon walking in, we were slapped in the face w/very strong smell of something that I would describe as old moldy tent. It was VERY strong. Once in rm for a while, you get used to it and dont notice it, but, each time we walked in, it was tough. As we sat to relax, upon arrival, I couldn't help but notice that the furniture was terrible (we are not picky or snooty, it was merely that bad) I got the impression that we got the runt of the rooms on such short notice of making our last minute reservation (on the way there). The white wicker livingrm table was all scuffed up and dirty where people put their feet. The desk in the living room was all worn out, peeling black lacquer from the 80's. The entertainment center was old and had a VHS player- no dvd player,useless and indicative of why we began to understand that we might have gotten the runt of the rooms in the complex. After looking at all of that "junkie" very old looking furniture, I began to see that the large sofa looked dated from the same era and just as tattered, along with that old ugly recliner. The bedroom had unmatching nightstand held together w blue painter's tape and a wicker mirror that looked as if it fell off wall (w/ the screws still in it) laying on the chest of drawers behind the tv. The worst was the non-stop stomping/walking above us all day and night. We could hear the whole conversation of the family above us "Joeeeeeel! Joeeeeeel! Come eat your cereal!" Luckily, we were out most of the time, but, this was a terrible stay at that place. The entry was all peeled up paint, unlike all the others. Id like A refund! We complained 2x, upon entry & checkout. All they said was "no one ever complained before"-No discount,apology, or anything.

- Romy G. from San Antonio, Posted: 04/23/2019

We're sorry to hear your disappointment in the property. We will certainly communicate your concerns to the property owner and work with them to get the property updated. Thank you for the feedback.

- Padre Escapes staff, Posted:

Everything was clean and neat. The management was very helpful and friendly. This was our first year staying in Texas. We booked again for next year closer to the pool. Appliances need to be updated. Refrigerator leaked water inside and was very noisy.
Maintenance adjusted the temp. but nothing changed.

- Anonymous from Ovid, Posted: 03/07/2019

Thank you for the feedback, we?ll take a look at it.

- Padre Escapes staff, Posted:

My stay was great and I even extended my stay.

- Cheryl W. from San Antonio, Posted: 12/24/2018

Great to hear you enjoyed it so much that you added a day on. Hope we see you back again soon.

- Padre Escapes staff, Posted:

The Owner needs to be aware that there is a serious mold/mildew problem. It is absolutely horrible and dangerous for breathing

- Anonymous from denham springs, Posted: 10/03/2018

Thank you for notifying us. We will work with the owner on getting it addressed ASAP.

- Padre Escapes staff, Posted:

El Constante is our favorite condo. This condo was comfortable and updated. The coffee maker did not work but with just a call and a new coffee maker was delivered to our door. Thank you Padre Escapes!

- Karen M. from Helotes, Posted: 09/23/2018

Great stay. We will definitely come back.

- Iudit F. from San Antonio, Posted: 09/11/2018

It was really nice condo. Location was good. Just a couple of things was room had a musky smell. No iron or ironing board which it was stated in brochure that it was included. Also pillows had yellow stains so next time we will bring our own pillows.

- Anonymous from Corpus Christi , Posted: 08/28/2018

It couldn't be better!

- jabi S. from Austin, Posted: 08/04/2018

I love El Constante. This property was recommended by a coworker back in the mid 90's. We have been there 3 times now. I intend to go more often. Beach access is awesome, views are great. I wish I could afford to buy one of the properties.

- John B. from San Antonio, Posted: 06/10/2018

We had a very good time. Our room was perfect and very comfortable and if we come back next year we would like the room just like bit.

- Olga B. from San Antonio, Posted: 06/06/2018

Seems the are always pounding on something ,painting, 25per cent down for next yr?girl in office great ,3hr. Maint. Man great! They changed to much to fast will never be a 4 or 5 star under this management! To much noise...

- Anonymous from Grand Rapids, Posted: 04/01/2018

We were recovering from a hurricane so yes there was work going on during your stay and there were changes made to the cancellation that brought El Constante up to speed with current industry standards. It was surprising to see you posted such a negative review after Padre Escapes and the property owner went out of our way to accommodate you with a delayed payment during your time of need. We're disappointed to see your review but we do appreciate your feedback.

- Padre Escapes staff, Posted:

This was our first time at El Constante. Over all we were happy with the property, however, we stayed in unit 124 and the sofa sleeper definitely needs to be replaced. My two girls are 12 and 14 and very tiny and they were extremely uncomfortable on the sofa sleeper, the bottom half was collapsing and springs sticking out. BBQ pits would be a PLUS.

- Eva D. from San Antonio, Posted: 08/12/2017

Really nice people at the front desk, love the beach towel service. The only inconvinience was the speed at the cars drive thrue the beach, I know its not an issue of the El Constante but its not nice when your are there with kids

- Anonymous from Monterrey, Posted: 07/28/2017

Excellent would definitely recommend this place to stay at ..

- Kelly B. from Houston, Posted: 06/03/2017

Great to hear you enjoyed your stay, hope we see you back again soon.

- Padre Escapes staff, Posted:

I've been coming to this property for years and have never had any issues. This time in the early AM had a water leak and had a staff that apparently didn't care. Good thing my husband and I got up to protect the condo owners electrical items. I.e. Tv, cable box and so on.

- Anonymous from Converse, Posted: 05/31/2017

I'm sorry to hear that you felt any staff member didn't care. I'll be reaching out to you personally to find our more detail on that so we can properly address. I do apologize that you got the impression no one cares. We did have someone come out as soon as we found out about it. We appreciate your feedback and we hope we see you back again soon.

- Padre Escapes staff, Posted: