El Constante 126

I walked through the door to offensive odors. Not clean-smelled like the floor was mopped w/a wet dog. We came in very late and were rudely awoken by multiple loud footsteps and banging above. Construction above and complained but no action not even a discount offered.Needless to say it was not the “Escape” we were looking forward to. We have booked At El C for the past several years! Worst experience! But- grandkids live the pool! Dog hairs everywhere

- Anonymous from San Antonio, Posted: 03/16/2019

Thank you for your feedback. It had been several stays since a pet had been in the property, until you arrived with your pet. The housekeeper nor the pre-arrival inspector reported any issues with pet smells. We sent our head of housekeeping by once you reported it and she could not smell anything either but we still sent the housekeeper by to mop again. The contractor working above you was within the working hours allowed by the complex and fortunately the work is now complete on the property. Again, we appreciate your feedback and hope we see you back again soon.

- Padre Escapes staff, Posted:

The unit was clean and well stocked when we arrived. The location could not be more convenient. No beach view but short walk to the beach or drive if you'd like because the road is right there. Super friendly staff made some great restaurant recommendations. The pool is sparkling and refreshing and the other guests were friendly and respectful of each other (i.e., not rowdy).

- Julianne B. from Pflugerville, Posted: 07/01/2018

We had a lovely time on the island. We loved our vacation rental. It was super clean, reminded us of home, had everything we needed to enjoy our stay, and was within proximity to the beach. We definitely continue to book with Padre Escapes.

- Anonymous from San Antonio, Posted: 06/14/2018

Everything was good except we were not told about the laundering of sheets and towels. We were at the pool and saw someone go in with dirty and come out with clean. Inquired at the front desk and found out we didn’t need to launder them.

- Anonymous from New Baltimore, Posted: 04/07/2018

Relaxing always stay at El Constante.

- John G. from San Antonio, Posted: 05/18/2018

Rental and facility itself leaves much to be desired but it is right in the beach and we were able to bring our our pup so all in all we were happy. After all we were there for the beach. It would be nice if office might have a few toiletries and little things for purchase.

- Anonymous from Boerne, Posted: 06/20/2017

Note: if you're renting this from Padre Escapes they don't tell you but you check in at the office of El Constante - not Padre's main office up the street.
I'll start with good: It's on the beach, the unit looks out (first at a parking lot) but primarily at the dunes which is nice, they allow dogs. The king size bed is large. The fridge was cold, as was the ac. The microwave worked. There is a car rinse right as you pull into the apartments which is a good feature. The pool was clear. Now, the bad. It reeks of mildew - under the sink you can see where they've replaced the cabinet bottom with plywood but apparently, they didn't fix the actual leak. The bedding was dirty - there was hair throughout the king-sized bed. I saw some small bugs (tiny, almost transparent, squished when touched) but didn't see any evidence that they were bed bugs, so hopefully they were something else (fingers crossed). The hide-a-bed was absolutely FILTHY, so good thing the other bed was a king b/c my whole family of 4 slept in it the whole time. However, that mattress is so bad my 3yr old was complaining about her back! Both my wife and I were basically crippled for the first few hours of the day after sleeping on the king. The bedroom door won't close without slamming it (needs planed), there’s filth in all the unit's corners and tons of crud under the bed. The mismatched blue couch and chair are old but serviceable - but after looking at the condition of the hide-a-bed sitting in them gave me the crawls.
Overall, this unit would have been fine if it weren’t so gross. We weren't paying top dollar and we were at the beach to go to the beach, not to hang out in a room. That said, the bugs, filth and smell of this unit was unacceptable and made my vacation VERY stressful. The fact that Padre Escapes doesn't tell you where to check in is extremely unprofessional.

- Thad W. from Austin, Posted: 07/06/2017

We certainly appreciate your feedback. We state in our rental agreement, on our website, in our app and anywhere that discusses check in "All check-ins are at our office located at 14945 S. Padre Island Dr. except stays at El Constante which will check-in at their front office located at 14802 Windward Drive." The cleaning issues are certainly a concern that we will be addressing. We appreciate your feedback and we will use it to address these issues. We hope we see you back to expereience a stay that is up to our normal standard.

- Padre Escapes staff, Posted:

Very clean and close access to the beach
Our stay was enjoyable and memorable.

- Richard S. from San Antonio, Posted: 06/27/2018

We come back every year. Great location, reasonably priced, always immaculate and comfortable.

- Julie B. from San Marcos, Posted: 08/01/2017

We had a good stay. We have been staying at El Constante for over 20 years. The only negatives I have was I'd wished there was an actual broom in the unit to sweep out sand. And one washing mechine didnt work, however office gave us back our money and used a different one. The TV was hard to use, too many remotes with too many buttons to get it activated. Positives include; no door key to keep up with. Security cameras everywhere, pool maintenance seemed to be better. And I liked looking at the new mint green hardy board on the back complex.

- Anonymous from San Angelo, Posted: 09/13/2018

The office staff was very helpful and friendly with all our questions. Inside the condo, there still was dirt and sand behind the chairs and it was hard to sweep ourselves since the broom was old and worn down. The bathroom door had peeling paint. There were only 2 kitchen towels and they were not that good. On the outside, we could never sit on the patio because the chairs had something sticky on them that we couldn't get off. However, it was great to have 2 TVs! No arguing over what to watch after dark. And the living room had lots of room and the furniture was comfy. The condo was so relaxing and nicely decorated and just a short walk to the beach! Plus, there was plenty storage space. The pool was also awesome. Plus, there are security cameras that made a single mom traveling with kids feel better. Overall, it was a very positive experience.

- Anonymous from Euless, Posted: 07/21/2018

The location was great, we could walk the seawall or go directly to the beach. The pool was well heated and loved the provided towels that you could swap out when damp. The property was extremely clean and the furniture in good shape. The kitchen had great dishes, pans, utensils for cooking.

- Anonymous from Round Rock, Posted: 02/21/2019

Thank you very much for the feedback. Hope we see you back again soon!

- Padre Escapes staff, Posted:

Had a great mini vacation! The location was perfect and it is right on the beach. Every thing was clean and had a fantastic beach theme. The pictures make the pool and condo seem bigger than they really are. (Which is why it has 4 stars instead of 5). We had less room than we expected but we made it work.

- Andrea H. from NA, Posted: 07/03/2018

We apologize if there was any confusion on the size of the condo or the complex, it is a 530SF property. We've never heard that complaint before, perhaps it has something to do with your screen resolution. Thank you for your feedback, hope we see you back again soon.

- Padre Escapes staff, Posted:

The location was perfect! The condo was clean, organized, and had everything we needed for a hassle free getaway. The staff was friendly. We couldn't have picked a better place. We will most definitely be back!

- Erica M. from San Antonio, Posted: 08/15/2017

I appreciated the cleanliness of this condo, and I slept well in the bed.

- Anonymous from Mansfield, Posted: 08/11/2017

Great condo, very comfortable furniture and bed. Love El Constante location, very clean complex and great pool. Construction was going on but it did not disturb our stay.

- Anonymous from Helotes, Posted: 10/28/2018

We have stayed at El Constante many time and have always had a great experience. The staff was great. I booked my getaway during hurricane Harvey and they worked with me to reschedule my weekend when it was safe. I love the location and will continue to stay at El Constante. However, the couch bed and bed in the bedroom was AWFUL! The couch and bed should be replaced. Both were hard as a rock and we could hardly move in the morning. They did offer to move me to another property but we were not staying much longer and didn't want to move all of our stuff. They also gave us a blow up mattress but it was very small so we couldn't use it. Overall we had a good time but we were very unhappy with the bed's. I do recommend this property but the bed's need to be replaced or a bed topper should be provided. Also both sets of sheets had major stains on them. Great staff though and great location. Very excited to see the improvements to the property and can't wait to stay in an upgraded one next year!

- Ashley H. from Austin, Posted: 09/05/2017

Thank you for the feedback. Beds are something that one person my hate and the next person my love but the owner has added a 3" mattress topper to the king bed and a 4.5" Innerspring mattress to the sleeper sofa. We will address the stained linens with the linen provider as well. We hope we see you back again soon.

- Padre Escapes staff, Posted: