Surfside 103

Unit was quite nice and office staff helpful. We were locked out of a bathroom for one night and that was difficult for 3 adults. Think the emergency number should be more prominent. Also, I lost a set of keys (maybe not there) but contacted Padre Escapes 3 times and explained my key loss. My call was never returned with feedback, as promised.

- Patricia G. from San Antonio, Posted: 08/15/2023

The rental property was very clean and nicely furnished. It was even ready early.

- YVONNE A. from San Antonio, Posted: 06/27/2023

It was an honor to host such a wonderful guest! Our team works hard to ensure that our properties stay clean and beautiful for any vacation. We are glad you had a great time! Thank you, Padre Escapes

- Padre Escapes staff, Posted:

very confortable and safe

- Eduardo G. , Posted: 04/16/2023

Thank you for your review and feedback, Mr. Garcia. We are happy that you enjoyed your stay and that we were able to quickly assist you with anything needed. We certainly welcome you back in the future. For the most curated experience and best rates, please give our office a call directly to book. We look forward to seeing you again and thank you for choosing Padre Escapes!

- Padre Escapes staff, Posted:

It was easy and enjoyable

- Amy W. from Richardson, Posted: 10/18/2022

That is awesome! Thank you for your review!

- Padre Escapes staff, Posted:

The grounds were fine. our unit was not very well cleaned. The kitchen sink had black mold around the fixtures. Do not advertise "steps off to beach" since you have to cross the street to get to beach

- Anonymous from San Antonio, Posted: 08/04/2022

Thank you for the feedback, housekeeping is a tough job and we all make mistakes from time to time. Usually our inspectors catch this type of issue, unfortunately they must?ve missed it this time. We will address it with the individuals and make sure it is better going forward. We will also discuss changing the advert as well.

- Padre Escapes staff, Posted:

Overall the stay was good. One of the rooms had a few issues (the queen and twin bed room) such as low AC flow which made it way warmer than the other rooms, and the TV never did work no matter what we did to troubleshoot it. Wi-Fi was also spotty the entire stay but we didn't expect much from it and were rarely there to use it often enough for it to bother us. Absolutely loved the location. It was right by one of the pool gates, and it was literally a 5 minute walk to the sea wall give or take. The office was a little hard to find, it didnt specify that you needed to go through the side gate to get to it so we walked around the property a few times trying to find it. The staff was super friendly, and was all smiles through every interaction. The pool was nice and refreshing after a long hot day on the beach, and the large tables were perfect for our family gatherings. We would definitely stay again!

- Janice F. from Universal City, Posted: 06/12/2022

Thank you for your review and reporting those issues to us! I will have our maintenance team take a look at the A/C flow and our Guest Service check the TV as well. If you decide to stay with us again, you can always let us know about the issues you have during your stay and we can have someone come out to address it. I will also follow up with our team so our automated messages can help guests find their way to the office easier. We look forward to having you again!

- Padre Escapes staff, Posted:

Three items had to be replaced while we were there because they did not work
Tv controller toaster can opener
Other thing is why did I get three email and text messages to remind me to get out on time starting the day before I had to leave
NOBODY needs to be reminded their vacation is about over
Especially since it was our first vacation since Covid started

- David G. from San Antonio, Posted: 09/19/2021

This worked out well for us. It's a ground floor unit that is located on the Ground Floor Beach Side of the Property. Plenty of room inside the unit to spread out. If walking or like us where you bring a lot of equipment to the beach like chairs, tents and what not there is a public parking area right across the street from this complex which leaves you just steps from the water. The hotel styled luggage carts provided were really appreciated in getting our suitcases and coolers and other assorted sundries from the car into the unit. There is a great deal of security with all the gates into the complex and the door to the condo either locked by key or combo but perhaps combination locks could be provided on all the gates as getting the key out every time you walked out into the parking lot got sort of old. Perhaps too their should be some limits to the hours the pool is available for use as on our last evening, a Sunday there was still a large group using the pool at midnight and the units all face the pool area. It was a really great stay and I would highly recommend Surfside to anyone looking for a great beach getaway that is worth the money.

- Jack M. from Austin, Posted: 09/01/2021

The second bedroom was hot. No air coming from vent. No potholders.

- Debby M. from Schertz , Posted: 06/23/2021

We do apologize for this issue, please next time report this to the front office and we will have these issues addressed quickly. Thank you again for choosing Padre Escpaes.

- Padre Escapes staff, Posted:

This provided our family with a great opportunity to relax and enjoy ourselves, but still be able to prepare some of our own meals, which helped save a little money. It was also nice for the whole family to have plenty of room, instead of feeling cooped up in a hotel room. It was a bit of a splurge on our travel budget, but I would love to go back again sometime!

- Brenda L. from Evansville, Posted: 06/22/2021

Thank you so much for your awesome feedback. We hope to have you come back and visit us very soon. Please keep us in mind for your next vacation getaway to North Padre Island..

- Padre Escapes staff, Posted:

Loved our stay in unit 103. Unit was very clean, had everything we needed. The unit has a great beach vibe. Comfortable beds and living room furniture. Would recommend to up to 4 persons. There's only one (smallish) bathroom so keep that in mind.

- Brad S. from College Station, Posted: 11/03/2020

We're glad to hear you loved it! We look forward to having you again.

- Padre Escapes staff, Posted:

Wonderful Staff
We, unfortunately had to cancel our trip and they were so wonderful and understanding about it and refunded our deposit right away. I would definitely book this again when we are able to go.

- Kristin G from Artesia, Posted: 09/23/2020

Room was not ready on time. Did not even start working on it until we arrived. Room we reserved was not what we ended up getting. Staff did not know how to treat paying customers. Customer Service was not their forte, if you were not an owner. I can only presume they have had some bad renters. The unit itself was nice and location is not too bad. Says they are pet friendly but the are not really. As long as your pet stays in the condo, they are good for you to pay $150.00 per pet. Definitely has changed over the years.

- Anonymous from Aubrey, Posted: 08/27/2020

You requested an early arrival on a weekend in July, we let you know we'd try to accommodate you but couldn't make any promises. The property was ready for you at check-in time, 4pm. The issue with the pet was because you had it in the complex pool area where there are very clear signs that say "No Pets Allowed" Pets are welcome in pet-friendly properties, many of us are pet owners. We appreciate the feedback and we wish you the best.

- Padre Escapes staff, Posted:

Every year for the past 3 I have continued to go back to surfside and bring my kids, in the last three years I keep looking for this place to be as it was, friendly, staff that was helpful and people that seemed just happy to have you there. this is no longer that place, it took hours to get dishwashing liquid and to think that you can't get toilet paper or trashbags after your allocation has been given to you, that is just nonsense. the parking lot of the facility did not seem full but the pool was full of people every day, I don't know if people were visiting or what but no one was wearing the bracelet so who knows if they were stayng or not. And the checkin not until 4PM, I find that so very late and those are the little touches that are missing, why would you not let someone in to the place until half the day is over? so many little things that have changed to make what I thought was such a great place to a less than mediocre place to stay at considering the price. My family and I are very sad to see this happen.

- Mary B. from San Antonio, Posted: 08/10/2020

We couldn't let you in the property until it had been cleaned. There was a guest that checked out that morning so it had to be cleaned and the extra steps to disinfect do take time. We do supply you a starter supply of two rolls of toilet paper per bathroom as well as two trash bags for every trash can. We let you know all of this ahead of time as well. Thank you for the feedback.

- Padre Escapes staff, Posted:

Pros:
The location was walking distance to beach. Or a quick drive to park on beach.
The pool area is great.
Small family friendly environment.
Convenient location to restaurants
First floor was nice and overlooks the pool.
The staff is helpful and accommodating with any requests that we made.
Overall, it was a nice stay for the price.

Cons:
Beds and furniture need to be updated. Very old and not very comfortable. But we managed ok for 4 nights and we would consider staying here again.

- Laura D. from Belton, Posted: 06/06/2020