Surfside 118

We have stayed in these condominiums for over 40 years and stay 1-3 times a year. We have noticed especially with the takeover of the management company a considerable decline in customer service. Gone is the family feel. Last time I had a unit that the refrigerator wasn't working. This happens but the management company offered a college dorm fridge or cooler while we had a refrigerator full of food we had already bought. After taking up 6 hours of our vacation and my insistence to giving us another unit they finally gave in. I don't have a issue that things come up (because it happens) but it's the handling of the issue that is the problem. This last visit we had a sink in the bedroom that was clogged. I didn't want to spend the time haggling so we just used the sink in the bathroom. We will look for another condo in the future.

- Cynthia L. from San Antonio , Posted: 10/19/2022

We?re sorry to hear that you did not have The Padre Escapes experience that we strive to deliver but we will be sure to address the items mentioned. The HOA has sent you an email to discuss further. Thank you!

- Padre Escapes staff, Posted:

Nice quiet unit. Clean and large enough for our family of 4. Only thing it needs is some blackout curtains, as the street lights keep the rooms kinda bright even at midnight. Other than that very satisfied.

- Anonymous from Sonora, Posted: 06/07/2022

Thank you for your review! We glad to hear you had enjoyed the unit, and we will also forward your suggestion for blackout curtains to the owner. We hope to see you again!

- Padre Escapes staff, Posted:

First time renting at Surfside but we really like the property. Condo had everything we needed and location is perfect, you can walk right over to beach. Pool was great also. Loved that the condo is right in front of pool/grills and you cannot hear any noise. One thing i do suggest is that you put curtains in the rooms and dinning are Definitely renting from this place again.

- Norma S. from Kyle, Posted: 09/09/2021

We had a great weekend my sons and grandsons. Love spending time with my family

- Diana G. from San Antonio, Posted: 07/24/2021

Love this place. Already wanting to return.

- Anonymous from Cleburne, Posted: 06/26/2021

Thank you so much for your awesome feedback. We hope to have your visit with us again in the near future!

- Padre Escapes staff, Posted:

Overall experience was good. However, a couple of concerns for future renters: Roku instructions on table but no Roku on any TVs, the power went out 7 times, only in our unit, during our 2-day stay with no resolution, weekend staff helpful but had no decision making authority. For a 2-day stay this was tolerable. No discount offered to help offset.

- Arturo D. from Laredo, Posted: 06/08/2021

We do apologize for the electrical issue during your stay. We hope for another opportunity to have you stay with us at Surfside, please keep us in mind for any future vacation stays on North Padre Island.

- Padre Escapes staff, Posted:

Condo was nice clean and beds were comfortable the court yard was nice clean and bbq grills there to use our Easter Sunday bbq and poolside was amazing!! Will stay again.

- Eric M. from Sandia, Posted: 04/07/2021

Thank you for this awesome feedback! We would like to thank you for choosing to stay with us here at Surfside, and we look forward to having you stay with us again in the future. Please keep us in mind for your future vacation getaways!

- Padre Escapes staff, Posted:

Surfside. Great Place to stay.

- Martin D. from Sycamore, Posted: 02/25/2021

Thank you for this awesome feedback, we love having you and look forward to having you come back next year!

- Padre Escapes staff, Posted:

It was a good experience in spite of the weather, so we spent a good amount of time in doors. We have been guests at Surfside a number of times and have always been pleased, but noted that this particular condo had not been properly maintained; the carpets were dirty, and the bathroom could use some repairs.

- Doris A. from Schertz, Posted: 06/30/2020

The moment we arrived, no hot water, refrigerator not working, no remotes for TV, parties by the pool till midnight, bed rock hard.

- Justin H. from Boerne, Posted: 07/03/2019

Thank you for the feedback. We apologize for these inconveniences. We will check on your concerns and get them addressed.

- Padre Escapes staff, Posted:

Great place !! My family from Tennessee was visiting and wanted to come to the beach and they loved the beach and this place .

- Debra R. from San Antonio, Posted: 06/02/2019