Surfside 112

stayed for a weekend with family in several units- great location to beach and pool area great with several grills in area. Great time had by all- staff always available, and grounds kept clean and cut. Staff seen all weekend either cleaning outside or inside units consistently. Office staff always available for help or questions. Would highly recommend for family gatherings or trip.

- Louise D. from San Antonio, Posted: 08/30/2023

We always come back to this Property for summer vacation! Love the location and the atmosphere of the property. I have recommended this property and will continue to do so.

- Veronica O. , Posted: 08/01/2023

Thank you for your kind review. We are so glad you had another great stay with us at Surfside. We love hosting you and we welcome you back anytime for another great and relaxing vacation. Thank you for choosing Padre Escapes!!

- Padre Escapes staff, Posted:

All appliances worked.... AC was great. It was very quiet at night. Location is perfect. I’m a return customer for many years. My kitten was safe and comfortable. The front office folk were personable and helpful.

- Connie G. from San Antonio, Posted: 07/28/2023

Thank you for your sweet review Connie. We are so glad that you had a wonderful time here at Surfside. Its always a pleasure to host you and we hope to see you again. You are always welcome back. Thank you for choosing Padre Escapes!!

- Padre Escapes staff, Posted:

Place was fabulous and clean. We didn’t had any with the complex or any other guests. Perfect location near the beach and easy access at all times
Hoping to return back soon and with more family to join us

- Maribel G. from San Antonio, Posted: 06/27/2023

Thank you so much for your response Mrs. Garcia! We loved being able to host your family vacation and look forward to hosting more for you in the future!

- Padre Escapes staff, Posted:

Stay was great and location,only concern was the check-in took a while to send my code being after 4 and then code was sent and code didn't work had to go to the office to get a new access code,and for a family of 6 that we stayed we needed more toilet paper but office was able to provide some overall good stay

- Brenda G. from Laredo, Posted: 06/21/2023

It's wonderful to know that your stay with us was enjoyable. We understand that the code can sometimes be confusing, but rest assured that our staff is always available either on-call or on-site to provide you with the best assistance possible. Hope to see you again soon - Padre Escapes

- Padre Escapes staff, Posted:

I unit 112, or my sister and I stayed., Needs the carpet, ripped out and new mattresses in the bedroom that had two queen size beds. Those mattresses were like sleeping on cardboard. Other than that the state was very pleasant. I would come back again, but in a unit that has no carpet.

- Mary S. from Pekin, Posted: 05/23/2023

Thank you for your review and feedback, Mary! We are happy to hear that you enjoyed your stay. Please note Padre Escapes does have some units that offer hard-surface flooring, so please give us a call to mention this when you're ready to return. We're happy to help you find the perfect rental for your next vacation. See you again soon! :) -Padre Escapes

- Padre Escapes staff, Posted:

It was quiet there. My children got to play in the pool and no one bothered us. The office staff was so very nice and the other guests were too!

- Allison G. , Posted: 03/25/2023

Thank you for the awesome review and feedback. We are very happy that you enjoyed your stay with Padre Escapes. We welcome you back anytime!

- Padre Escapes staff, Posted:

The property was in a good location. Close to the water. The condo was a little dirty though. I eventually cleaned it myself. The tub was awful and so we're the rugs. But overall it was a good weekend.

- Rosemary L. from San Antonio, Posted: 03/08/2023

Please notify us of any issues during your stay so we can improve your vacation. Sounds like this clean was not up to our standards we would love to have the opportunity to host you again.

- Padre Escapes staff, Posted:

Very dirty condo. We don't think they change the sheets on the beds. Clothes and trash left behind from previous guests.

- Barbara A. from Cedar Park, Posted: 10/13/2022

Thank you for your feedback, Barbara. I know you informed us about the left behind clothes but we did not hear anything else regarding the cleanliness of your condo. We can assure you, the sheets are changed with every clean. We apologize it was missed and we have emailed you to discuss this matter further. Thank you and we look forward to hearing from you.

- Padre Escapes staff, Posted:

We had a great time. Everything was clean and well kept. We would definitely stay there again.

- Anonymous from Not provided by Airbnb, Posted: 09/26/2022

Thank you for your wonderful words, Aden. You were great guests and we certainly welcome you all back anytime! Thank you for choosing Padre Escapes; we'll see you again soon! :)

- Padre Escapes staff, Posted:

The condo was clean and in order. However, we had dinner plans Saturday for both Father’s Day and daughters bday that we had to cancel bc water had been shut off from 1pm-8pm. We had been at the beach all day and I had been fishing only to come back to no running water. I understand things happen, but this was very inconvenient and had upset my wife due to the fact she had made reservations at a restaurant. I haven’t had a chance to call, but I am going to this afternoon. I would like partial refund for that day or a credit towards our next stay that we are planning next month and then again in August.

- James M. from KYLE, Posted: 06/23/2022

Thank you for your review! I'm sorry to hear about the water shut off during your stay. We certainly did not anticipate this since it was an issue with city water lines. You are more than welcomed to call us directly for an upcoming stay to receive a discount.

- Padre Escapes staff, Posted:

We enjoyed being right across from the beach. The complex was quiet.

- Barbara A. from Cedar Park, Posted: 06/16/2022

Thank you for your review! Our location to the beach is one of the best things about Surfside!

- Padre Escapes staff, Posted:

My family had a very comfortable stay until my daughter reached up into a cabinet to get some plates. They had been put on a high shelf with a lot of food left on them. It was disgusting. I would suggest a better inspection for cleanliness before renting a unit out. I have been staying at Surfside for a very long time. Never have I been so upset. It used to be easy to book a stay. Now there’s to much stressful documentation on line. I’m no longer impressed with the property.

- Connie G. from San Antonio, Posted: 05/10/2022

Thank you for your feedback. We apologize about the items mentioned. We have notified our housekeeping department and will be sure to address this with the team as we are always looking for ways to improve. The paperwork that is required is to protect our owners, guests and company. It is an adobe link that is typically easy for guest to complete so we apologize if you were having issues. We have over 200 properties to choose from so we hope to see you in the future!

- Padre Escapes staff, Posted:

The condo would not get cold, there was not hot water it was completely cold water.

- Anonymous from Not provided by Airbnb, Posted: 09/23/2021

Experience was very pleasant

- Anonymous from San Antonio, Posted: 07/11/2021

We had a great time. The facility is well maintained and close to the beach.

- Keri S. from San Antonio, Posted: 07/06/2021

This was a great spot to stay for beach vacation. It was clean, properly stocked and comfortable. We had a small issue with one room being warmer than the rest and it smelled weird when we arrived but otherwise it was all great. Will totally come back. Thank y’all!

- Ashley F. from Mertzon, Posted: 07/02/2021

The carpet in112 was crunchie when you walk on it/ Pool was great /114 still needs a garbage disposal to hard to cook for a lot of people/ /everyone cooperated with the large family groups /pool situation handled well on Sunday

- Margaret W. from Tulsa, Posted: 06/30/2021

Impressed by overall feel and cleanliness of the unit. It was great to have the pool as option for extra hangout time and when the beach was too windy.

- Steven C. from Fort Worth, Posted: 06/11/2021

Thank you so much for your awesome feedback we very much enjoyed having you stay with us here at Surfside! please keep us in mind for your next beach vacation.

- Padre Escapes staff, Posted:

We had a great stay because we were with family and rented multiple rooms. Our room was downstairs under a family who had a dog and kids. The dog played every morning between 5-6 am by running up and down the hallways chasing a ball. My bed had a wire that stuck out so I had to be careful that I didn't hit it. They do not replenish the toilet paper after the 2 rolls,so bring your own.The shower curtain in our room was dingy yellow at the bottom. They do have brand new grills so we were able to grill. The pool was good. I think we would come back but get a different room.

- Ofilia R. from Renton, Posted: 06/05/2021

We do apologize for the family above you, please next time you visit with us please let us know of these issues so we may address them. Here at Padre Escapes, we like to start our guest off with a starter pack which includes trash bags, soaps, toilet paper products, and sponges. We do leave instructions in each condo for our guests, so they know this is just a starter pack and you will be responsible to purchase more of these items when needed for the condo. We do apologize if there was any confusion in regards to this. We would love another opportunity to have you stay with us here at Surfside. Please keep us in mind for your next vacation location.

- Padre Escapes staff, Posted:

I had a good stay but wanted 2 bed 2 bath , 1st floor with in condo washer and dryer. the only bad comment was that I vacumed cat or dog hair up for four months. the owner should have the carpet deep ceaned before renting it out.noisy people above me.

- Jim D. from Buffalo, Posted: 05/07/2021

Background: I have been staying at Surfside since 1975. I have stayed in almost every room in the complex.
Good: The pool area was very nice. The room was comfortable and well stocked. We had an issue with air conditioner that was promptly handled by management in a manner that one would expect.
Bad: Our unit is in need of some upgrading. Carpet ws not installed properly, furniture was aged and well used. Owner should invest in upgrades. Our biggest concern were the people above us. Many people moving around at all hours of day and night. It was very disturbing.

- Anonymous from Round Rock, Posted: 11/30/2020

Thank you for your feedback, we will make sure to pass it on to the owner. We hope you enjoyed your stay and look forward to having you again.

- Padre Escapes staff, Posted:

Clean / able to get in early and check out late / pool was a little cool very surprised at that but plenty of parking and no one complained about all the shoes by the door/114 needs garbage disposal /had a wonderful time

- Margaret W. from Tulsa, Posted: 10/17/2020

The internet does not work very good in this condo. In the kitchen they had 2 dzs knives and not one of them was sharp.

- Geraldine T. from Mount Pleasant, Posted: 04/03/2020

Thank you for the feedback, we will check on these issues.

- Padre Escapes staff, Posted:

Our unit was a little dated, but very comfortable with two couches and an easy chair. There were a lot of dishes and utensils so we didn't need to buy anything. The property management team is excellent. Any concerns or questions we had were dealt with immediately. The Property Management team is very friendly and encourage activities with one another. Since the property was only a block from the beach, we walked on it once or twice a day.

- Ken S. from Blue Eye, Posted: 02/02/2020

This is a new owner who is working on updating it. Thank you for the feedback, hope we see you back again soon.

- Padre Escapes staff, Posted:

Still a great property for the pool area alone. Each room can vary quite a bit on furnishings and finish but still delivers as expected after coming here for almost 20 years. The one major negative was the booking process. Pricing was near double what it has been over the years and was inconsistent on the website vs online booking checkout. Had to negotiate what I was told was a "special one time rate"....which happened to be around the rate I've booked for years. If the pricing isn't corrected, the property just lost a 20 year customer ...

- Anonymous from San Antonio, Posted: 08/07/2019

The entire complex was awesome and the office staff was great. I would defiantly recommend this place to my friends. In fact I will be reserving the same place for next year.

- Catherine W. from San Antonio, Posted: 08/06/2019

This trip was for my grandsons to get to the ocean for the first time. The condo was clean and comfortable. The beach is just across the street. The property is clean and well maintained, and felt very secure, with a nice pool and grills poolside. The condo is well equipped to cook meals. I would definitely consider staying here again!

- Cindi H. , Posted: 07/29/2019

There are permanent residents that live above this unit. We had noise issues (heavy footsteps, large dog walking back and forth, talking, TV) during our stay. Our second night I had to go upstairs and ask the residence if they could try and be a little quieter after several hours of loud banging and keeping my 2-year-old daughter awake. I also contacted the host to assist with the issue and the management in the condo main office. The noise persisted. After our stay, I again reached out to the host to see about any refund they might offer given the noise issue. The host was unwilling to refund any amount. If you have no issue with loud noises from above this place might be fine. Personally, I will not be staying there again and would not recommend the unit to a friend. We did, however, have a good time at the beach.

- Anonymous , Posted: 07/22/2019

First and foremost we apologize for the inconvenience. We hate for anyone's stay to be interrupted but this is the first of this type of complaints that we've Heard. We'll keep a close eye on the situation and address it further if needed. Thank you for the feedback.

- Padre Escapes staff, Posted:

It was clean to a point an it has a nice pool. We stayed for 2 nights and 3 days. The whole time we stayed we had no hot water. We even went to the front desk an told them. They said they would fix it. We waited an still no hot water. They didn’t give us a different room. So the whole time we had no hot water. Which upset up. The front desk lady’s are nice but they don’t think same things are important....

- Mandi W. , Posted: 06/18/2019

Thank you for the feedback. We show that you reported the hot water issue at Jun 15, 2019 12:12:44 PM and our maintenance team went out and reset the breaker, checked all the faucets and had the issue resolved at Jun 15, 2019 2:21:37 PM. If there was still a problem we would've been happy to come back out had it been reported. We apologize for any inconvenience this may have caused. We will follow up with the hot water heater again. We appreciate your feedback.

- Padre Escapes staff, Posted: