Surfside 121

The condo was fine, we have stayed there many times over the years. The last couple of years we have noticed the increase in the noise levels. The loud music that is allowed to be played in the courtyard is very disturbing and disruptive. People turn their music on with no consideration to anyone else. There should be a limit on how loud and how this music should be allowed. The noise level in the condo above us was like nothing I’ve ever heard before. Kids started running the length of the condo at 5:30 a.m and continued nonstop until 7:30a.m. It also sounded like they were moving furniture with loud thuds and banging noises. There was no way to relax or sleep with all this going on. I’ve never experienced such lack of consideration by anyone in my life. I do not consider this to be Surfsides fault other than perhaps more insulation between floors. But the outside music needs to be controlled. The grounds are beautiful and the stays are usually very enjoyable but this year and last year were not.

- Anonymous from San Antonio, Posted: 09/06/2023

The unit was lovely-everything was very comfortable and nice. Easy access to gates. Only issue we had was the unit above was very noisy-moving furniture, hammering, sawing all hours of the day and night.

- Kimberly L. from Bryan , Posted: 07/17/2023

Hello Kimberly, we are happy to hear you enjoyed your stay! We apologize for the noise disturbance during your visit and always encourage guests to let us know if anything like this affects their stay, especially after the assigned quiet hours, so our staff may address it. Guests can report noise issues by calling the main office or the after-hours number. We hope to host another vacation for you again soon, and thank you for choosing Padre Escapes as your home away from home!

- Padre Escapes staff, Posted:

Other renters had to let us in.33

- Anonymous from Not provided by Airbnb, Posted: 06/27/2023

Irene, we are very to sorry to hear that you had trouble checking in. Surfside has an office on site that is staffed daily, so check-in should not have been an issue at all. Even when the office closes in the evenings, we have a dedicated on-call agent every single night. In the future, please do not hesitate to call our office if you have difficulty with an entry lock, as we show no record that we were notified of any difficulty. We hope to host you again in the future and that you'll reach out to us with anything needed. We always want our guests to have the best experience!! -Padre Escapes

- Padre Escapes staff, Posted:

The area was perfect just a short walk to the beach the condo was clean and had everything we could have needed! My 4 year old accidentally locked us out a room and maintenance was there in no time to get it open for us and he was super friendly too! The court yard was clean and the pool was nice! I’m ready to book my next getaway

- Bianka M. from Seguin, Posted: 06/21/2023

It's great to hear that you had a wonderful stay with us. We're thrilled to inform you that on your next booking, if you book with a reservationist, your family will be eligible for a 10% discount on your next visit to our establishment! Hope to see you soon - Padre Escapes

- Padre Escapes staff, Posted:

The weather was great/3 days of green flags and not so hot

- Margaret W. from Tulsa, Posted: 06/10/2023

Padre island is the best place to find some of the most mild and warm weather this side of Texas. We are glad you got to enjoy it! - Padre Escapes

- Padre Escapes staff, Posted:

Fully equipped kitchen, comfortable furniture.

- Anonymous from Menomonie, Posted: 04/20/2023

Thank you for the awesome review and feedback. We are very happy that you enjoyed your stay with Padre Escapes at Surfside. We welcome you back anytime for more relaxation!

- Padre Escapes staff, Posted:

Easy access from beach and parking/ close to pool access/no carpet / needs more plastic dishes able to get condos close together /new grocert store 5 min from condo

- Margaret W. from Tulsa, Posted: 06/12/2022

Thank you for review! I'm glad you enjoyed your stay. I will let the owner know about getting more plastic dishes for the unit as well.

- Padre Escapes staff, Posted:

Excellent rental experience. Unit was clean and cool and had an air purifier. Kitchen was great so we had a great family dinner! Loved the pool and the kids loved it too!!

- Susan T. from Manchaca, TX, Posted: 06/07/2022

Thank you for your review! We are happy to hear that you had an excellent stay! The cool unit plus the pool makes the heat here much more bearable!

- Padre Escapes staff, Posted:

PROS-This was a budget friendly place for our family to stay. Nothing fancy but served it purpose well. Beds were very comfortable. The courtyard is so welcoming and family friendly. Most definitely the highlight of our stay. CONS- If you plan to stay indoors then you will find the TV is not guest friendly. Remotes were not working properly, hard to find channels etc. Restroom is small. Not accommodating for handicap. I still have no REAL complaints. I can understand the facility was probably built many years ago.

- Anonymous from San Antonio, Posted: 08/05/2021

Very clean place. Roomy, lots of space everywhere. A bit of upstairs noise but nothing too bad. They have good security to handle out of bounds noise. The pool area was nice. The beach is literally a block away which was a plus.

- Anonymous from New Braunfels, Posted: 07/27/2021

My family had a great time, loved the location

- Brenda G. from San Antonio, Posted: 07/13/2021

We had a great time. The facility is well maintained and close to the beach.

- Keri S. from San Antonio, Posted: 07/06/2021

Had to provide own hot spot to watch any tv. Furniture is nasty, and looking closer in the pics you can actually see the brown residue on the chairs. The circus above us didn’t stop until 3 am and picked back up by 9 am every morning. Generally speaking, the photos certainly sell the place. False advertising.

- John M. from Bastrop, Posted: 06/13/2021

We apologize for the inconveniences you experienced during your stay. The guests about this unit change out regularly and we don't typically hear complaints about the noise above but these our condominiums with shared floors/ceilings & walls. The photos of this property are of this exact property so we don't see how this could be considered "false advertising." We do appreciate your feedback.

- Padre Escapes staff, Posted:

A really cute condo, serves well for what we need, affordable.
It is a bit outdated, as well as the actual property but it does have a homey feel.
For the price and location, it’s definitely reasonable

- Anonymous from San Antonio, Posted: 05/19/2021

Thank you for this awesome feedback! We look forward to having you stay with us again in the future. Please keep us in mind for your future vacation getaways!

- Padre Escapes staff, Posted:

overall, the apartment is nice and well fitted however we definitely did not appreciate being woken up by 745am everyone to a child running up and down the halls , rooms, and bathroom upstairs. had we known there would be children above us, we would have booked another room or requested an upstairs room ourselves. We wanted to get away from the city for a little quite time and that we did not get. Other then that, staff and room appearance were great.

( i usually do not complain but once again, being woken up very early by a child that had no limits as to how much running and banging around they got to do was so un-welcomed. even my teenange kids were woken up by the noise and they sleep through a lot.)

- Ovidio C. from Kyle, Posted: 03/24/2021

We do apologize for the loud noise from the guest who was above you. We would like to let you know anytime you stay with us we want all our guests happy and comfortable. We would most definitely have addressed this issue during your stay with us. We would love another opportunity to have you stay with us in the future. We thank you for choosing Padre Escapes, and hope to see you all again!

- Padre Escapes staff, Posted:

The most important part of our stay is keeping the pool at 91 deg.

- Ted F. from Yutan, Posted: 03/03/2021

We do apologize for the pool's temperature. The next time you visit with us please let us know if the pool temperature is not high enough and we can adjust this for you. We look forward to having you stay with us again next year for 2023!

- Padre Escapes staff, Posted:

Nice cold clean condos as always. Comfortable sleeping qtrs.
Sweet pool and courtyard. Return again and again

- Robert V. from San Antonio, Posted: 06/11/2020

Arriving after hours creates issues, like no gate key. So we had to walk around the building each time to get to our condo. Neighbors blaring music that was literally shaking the pictures on our wall. After a phone call, it was taken care of. Courtyard was tropical. Outside of building needs an update. Bed in my unit was so hard I got up and slept on the couch.

- Kimberelle M. from Converse, Posted: 05/12/2020

We apologize for the inconveniences you experienced during your stay. Gate keys are provided to each guest to give you the easiest access possible, glad to hear we were able to address the loud music in a timely fashion. This owner has just purchased a new bed topper to help soften up the mattress and make it more comfortable. We really appreciate your feedback and hope we see you back again soon.

- Padre Escapes staff, Posted:

We had a great time staying at surfside. The only concern was that in room 121, the refrig/freezer didn't work properly and the back bedroom Tv didn't work correctly and the TV outlet was pulled out of the wall.

- Anonymous from Pickerington, Posted: 10/18/2019

Thank you for the feedback, that refrigerator/freezer has been replaced since your stay. No other issues have been reported with that back bedroom TV but we will check into your concerns and get them addressed if needed. Thank you again for the feedback. Hope we see you back soon.

- Padre Escapes staff, Posted:

Nice condo. Clean, plenty of available dishes in the kitchen, and within walking distance of the beach. There were a couple of light bulbs that needed to be replaced, but it wasn't anything we couldn't work around. The check in/check out process was very easy.

- Melanie S. from Pflugerville, Posted: 09/04/2019

Fun

- Anonymous from Kerrville, Posted: 08/11/2019

Overall good but two things. The wi do signal very poor ans the tub drain was clogged. I mentioned this to the office and they took note for maintenance but the location was good and the apartment was very clean

- Claudia L. from Buda, Posted: 07/25/2019

Thank you for the feedback. We haven't had any other complaints on the wifi signal but we will stop by and check the quality and we will have slow draining tub addressed as well. Thank you again for the feedback, hope we see you back again soon.

- Padre Escapes staff, Posted:

While our stay was only for 3 nights, it was a nice, clean, and well equipped rental. Access to the beach across the street was very convenient. Having a nice pool and grills made for an excellent visit with our extended family in other rooms in the complex.

- Stan P. from Rockwall, Posted: 07/13/2019

Great to hear you enjoyed your time here. Hope see you back again soon.

- Padre Escapes staff, Posted:

grills were great/liked the people that lived there/ very tolerate of kids

- Margaret W. from Tulsa, Posted: 06/07/2019